| Description |
xii, 354 p. ; 24 cm. |
| Édition |
1st ed. |
| Bibliographie |
Includes bibliographical references (p. 319-335) and index. |
| Dépouillement |
Sit down and shut up or we'll turn this plane around : why airline service has collapsed and air rage is soaring -- What happened to the airlines? -- Collusion and confusion : how airlines don't play by the rules, and how passengers pay -- So you think you've found the lowest fare -- A mad race to the bottom : how airlines mistreat employees, outsource, and ignore passengers -- When your airline isn't your airline : regional carriers provide lower levels of service and safety -- Outrageous outsourcing : the single greatest threat to airline safety -- Unsafe at any altitude? : facing unprecedented dangers -- Threats to survival : why many air crashes need not be fatal -- Lights, camera, strip search : the tragicomedy of airline security -- Cloudy skies : aviation's carbon footprint -- Ink-stained wreckage : how airlines manipulate the media. |
| ISBN |
9780062088376 (hbk.) |
|
0062088378 (hbk.) |
|
